CHANGE MANAGEMENT SERVICES
Innovation and Transformation pose a unique Change Management challenge. Unlike well-defined technology implementations or corporate reorgs, the initial outcomes are generally more aspirational and activities are more experimental.
All too often, innovation programs become targets of corporate immune response. In fact, most such innovation initiatives fail for precisely this reason...they get smothered by legacy interests and bureaucracy.
Using a standards-based approach, we help you build change strategies and plans that overcome a natural aversion to innovative change. We offer Change Management services:
Assessing Impacts and Readiness for Change
Assess the readiness, ability and capacity of all internal and external stakeholders:
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Definitions, charter, and rationale
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Consequences of failure
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Vision (outcomes, behaviours)
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Objectives, goals, and success criteria
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Leadership alignment/commitment
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Stakeholders and impacts
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Gaps and suggested realignment
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Cultural implications
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Change capacity / saturation risks
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Productivity risks
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Skills readiness
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Communication needs
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Learning needs
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Measures to help recalibrate Executive risk tolerance and expectations
Strategy and Plan for Executing
your Change
Develop strategy and detailed execution plan for key components of the change:
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Communication
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Sponsor accountabilities, activities and alignment
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Stakeholder engagement and resource plan
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Organization and process design
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Culture and behaviour change
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Impact assessment and management
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Readiness
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Learning and development
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Performance management
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Risk management
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Measurement and benefits realization
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Sustainability management
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Integration with Project Plan
We use best practices: The ACMP Standard
We are a member of the Association of Change Management Professionals (ACMP).
The ACMP has developed a comprehensive industry Standard for Change Management practices, which we have adapted for Innovation Programs and Digital Transformation.