CHANGE MANAGEMENT SERVICES
Innovation and Transformation pose a unique Change Management challenge. Unlike well-defined technology implementations or corporate reorgs, the initial outcomes are generally more aspirational and activities are more experimental.
​
All too often, innovation programs become targets of corporate immune response. In fact, most such innovation initiatives fail for precisely this reason...they get smothered by legacy interests and bureaucracy.
Using a standards-based approach, we help you build change strategies and plans that overcome a natural aversion to innovative change. We offer Change Management services:
​
Assessing Impacts and Readiness for Change
Assess the readiness, ability and capacity of all internal and external stakeholders:​​
-
Definitions, charter, and rationale
-
Consequences of failure
-
Vision (outcomes, behaviours)
-
Objectives, goals, and success criteria
-
Leadership alignment/commitment
-
Stakeholders and impacts
-
Gaps and suggested realignment
-
Cultural implications
-
Change capacity / saturation risks
-
Productivity risks
-
Skills readiness
-
Communication needs
-
Learning needs
-
Measures to help recalibrate Executive risk tolerance and expectations
Strategy and Plan for Executing
your Change
Develop strategy and detailed execution plan for key components of the change:​
-
Communication
-
Sponsor accountabilities, activities and alignment
-
Stakeholder engagement and resource plan
-
Organization and process design
-
Culture and behaviour change
-
Impact assessment and management
-
Readiness
-
Learning and development
-
Performance management
-
Risk management
-
Measurement and benefits realization
-
Sustainability management
-
Integration with Project Plan
We use best practices: The ACMP Standard
We are a member of the Association of Change Management Professionals (ACMP).
The ACMP has developed a comprehensive industry Standard for Change Management practices, which we have adapted for Innovation Programs and Digital Transformation.